Delivery Information


Most products shown on this website are available ex-stock, and subject to time of order and stock availability we aim to despatch orders on the same day, scheduled for a next working day delivery to mainland UK adresses. If despatch of any order is liable to be more than 3 working days from the date of our order acknowledgment we will contact you.

Orders are despatched via our standard delivery service, any special instructions and/or site restrictions may incur additional charges.

D
eliveries are Monday - Friday 08.00 to 18.00 (excludes bank & national holidays)
(Please note that during the Christmas, New Year & Easter periods we will be closed and no goods/orders will be despatched).


You are required to sign for your order and we cannot leave items without a signature unless by prior arrangement.
(Please note we cannot accept any liability for any shortage and/or damage if goods are left at your request)



Delivery Charges

Mainland England and Wales - delivery charge is a flat rate £9.25 ex VAT.

Non-Mainland UK deilvery charges are indicative - to get a firm quote on costs and timescales it is best to phone us ahead of placing an order from the following locations.


Isle of Wight (postcodes PO30 - PO41)
Scottish Highlands (mainland postcodes
IV, KW, PA, PH)
All Scottish Offshore Islands
(postcodes HS, IV42-49, IV51, IV55-56, KW15-17, PA20, PH42-44, ZE1-3 + KA28 & TD15 Holy Island/Lindisfarne)
Channel Isles / Scilly Isles / Isle of Man / N. Ireland / Eire (R.O.I)
Any other delivery areas.


NB - we will contact you prior to despatching any orders if the wrong delivery zone has been chosen or your order contains any special order/non-stock products that will incur additional costs. You will then have the option to either amend or cancel your order (a full refund will be given if payment has already been made and you choose to cancel).


Nextday and/or Timed Delivery Services (if required and where available) ~ will be subject to additional charges.
Please contact us if you require this service and we will advise you of what services are available and costs.


FREE collections from our Trade Counter at Fareham
Want to collect your order, then:-
Simply place your order online, select COLLECTION in the delivery options and then choice your payment option.
We will check stocks and contact you to advise when your order will be ready for collection. Should we be out of stock we will call to advise you and if possible offer a suitable alternative or refund any payment made.


Our trade counter at Fareham is open Monday to Friday from 08.00 to 17.00 (closed weekends and bank holidays)


Special Order/Non-Stock Products
The following products may be subject to additional delivery charges irrespective of order/consignment value.
Orders with lengths over 3m
Special order/non-stock products (these may also be subject to manufacturers minimum order quantity)
Conservatory Roof Glazing Bars & Accessories (inc. Sunwood & Exitex products)
Roof Vents / Fire Compound / Lead or Steel Sash Weights

Please contact us and we will advise you of costs


All prices shown exclude VAT